Property Management Software - Support

At DIY Real Estate Solutions, we understand your need for top quality technical support. Our technicians are experienced in DIY property management software and are also knowledgeable in residential property management, operating systems and general accounting programs. With our always complementary software support package you may expect:

Experience: Our technicians are knowledgeable and experienced in all aspects of DIY Online Property Management Software and the property management industry.

Value: All of our real estate software programs come with unlimited telephone support and no hidden charges or complicated "packages". All support is INCLUDED in your monthly fee. That's right, no per minute charges or limit on hours!

Quick response time: We do everything possible to make sure all calls are answered or returned in a timely manner. Even when call volume is unusually high, we guarantee a prompt response.

Call ownership: When you speak with our support reps, you can depend on them to answer your questions and resolve any issues you are having.

After hours support: We understand that not all property management companies keep the same hours. That's why DIY offers weekday support from 9:00 am to 9:00 pm EST.

Customer advocacy: Our technical support team will bring your requests and suggestions to the attention of the software development team.

"We are always impressed with how quickly DIY answers our questions and enhances their product to meet our needs as property  managers. Their services are great, the product is easy to use, and it just keeps getting better. What a great group to work with!"

Christy Foytich
Cathy George & Associates